Shipping Information
At Zayaan Wellness, we are committed to getting your order to you safely and efficiently. Below you will find everything you need to know about our shipping options, rates, and delivery times.
Processing Time
All orders are processed within 1–2 business days of payment confirmation. Orders placed over weekends or on public holidays will be processed on the next business day.
Shipping Rates & Delivery Estimates
| Region | Rate | Estimated Delivery |
|---|---|---|
| Cape Town (Metro) | R65 | 1–3 business days |
| Cape Town Surrounding Areas | R95 | 1–3 business days |
| Rest of South Africa | R95 | 3–5 business days |
| Courier Guy Locker (PUDO) | R70 | 3–5 business days |
| Pargo Pickup Points | R75 | 3–7 business days |
Free delivery for orders over R1200
Our Carriers
We partner with trusted South African couriers to ensure reliable delivery:
- The Courier Guy – Door-to-door delivery nationwide and PUDO Locker drop-off
- FastWay, Internet Express, RAM
- Pargo – Convenient pickup point collection across South Africa
Courier Guy Locker Pickup
Prefer to collect your order at your own convenience? We offer delivery to PUDO Lockers at a flat rate of R70. Once your parcel arrives at the locker, you will receive a notification with your unique collection code.
For more information on how to collect your order at a PUDO Locker, visit our Help Center.
Pargo Pickup Points
We also offer delivery to Pargo Pickup Points at a flat rate of R75. Pargo has thousands of collection points across South Africa, including at major retailers. You will be notified when your parcel is ready for collection.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your parcel here:
International Shipping
At this time, we only ship within South Africa. We do not currently offer international shipping. Please check back in the future as we continue to grow.
Returns & Refunds
For information on returns and refunds, please refer to our Refund Policy.
If you have any questions about your order or delivery, please don't hesitate to contact us. We're here to help.